1. Order Policy

HOW TO ORDER THROUGH THE SITE?

After placing an order, you will receive an order receipt confirmation email from us acknowledging that we have received your order.

After receiving your payment, we will send a payment receipt email notifying the receipt of your payments with the title “Jiawencheng Order Paid”. We reserve the right to cancel your order if we fail to receive your payments in the period designated by us.

Please note that these emails do not mean that your order has been accepted or confirmed. Your order constitutes an offer to us to buy a product.

All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you a shipping confirmation email confirming the shipment of your order with the title “Jiawencheng Order Shipped”.

You can review the status of your Order anytime by accessing your user Account created the first time you place an order on our Site.

Your order will only be accepted by us and a contract will only be formed with us when we send you the shipping confirmation. The contract will relate only to those products whose shipment we have confirmed in the shipping confirmation. We will not be obliged to supply any other products which may have been part of your order but are not included in the shipping confirmation. We reserve the right to cancel your order at any time before we have accepted the order and shipped the products and we may rescind our acceptance and cancel your order where:

(1) there has been an obvious error in price;

(2) the product probably cannot be shipped to the designated address due to the change of custom’s policy or import control of certain country or other Force Majeure event.

(3) the product is no longer in our or our third party fulfillment provider's inventory.

Please do not place your order with anyone or anybody claiming to be an official representative of us over email or Skype or any web site other than the Site. It can be a scam and your confirmed order may never be delivered in such cases. We are not bound by such order, we will not be responsible to offer any kind of compensation in such cases, and we will not be liable for any and all losses or damages arising out of such cases.

DISPUTE RESOLUTIONS

Any dispute, controversy, difference or claim arising out of or relating to the Terms and Conditions, including the existence, validity, interpretation, performance, breach or termination thereof or any dispute regarding non-contractual obligations arising out of or relating to it shall be referred to and finally resolved by arbitration administered by the Hong Kong International Arbitration Center under the UNCITRAL Arbitration Rules in force when the notice of arbitration is submitted. The law of this arbitration clause shall be Hong Kong law. The decision and awards of the arbitration shall be final and binding upon the parties hereto.

2. Warranty Service

During the warranty period, we will undertake to repair, or based on our sole discretion, to replace a defective part/component of the product or a defective product by an identical or similar (e.g. newer) version of the part/component of the product or the product, unless the defect was the result of Warranty limitations. The repair of the product is free of charge for the parts, components and labor necessary in order to perform the repair and restore the product's proper operating condition, provided the unit is returned otherwise undamaged and shipping prepaid, including insurance, to our service processing facility.

The costs incurred in connection with the returning of the product, part, or component to our service processing facility shall be carried by you. If the product, part, or component is returned uninsured, you assume all risks of loss or damage during shipment.

3. Payments

We accept crypto payments (USDT and BTC), bank wire transfer, Paypal etc. Please contact sales before payment.

4. Shipping

We offer standard free shipping (within 2-3 business days) or expedited shipping (within 1-2 business days), duties and customs included.

And All parcels will ship out by UPS, DHL, FeDex Or EMS. You will get the tracking number by email.